BaobabTech (operating as BaobabTech.cloud, registered in Botswana) takes the privacy of individuals who interact with our website seriously. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our website at BaobabTech.cloud. It is written in accordance with the Data Protection Act of Botswana (Cap. 65:04) and applicable international data protection principles.
Who We Are
BaobabTech is a consultancy providing search engine optimisation services to small businesses in Botswana. Our registered address is The Hub, iTowers, CBD Plot 54368, Gaborone, Botswana. We are the data controller for personal data collected through this website.
What Data We Collect
We collect personal data in the following circumstances:
Contact form submissions. When you use the contact form on our website, we collect your name, email address, phone number, and the content of your message. This data is transmitted directly to our email inbox via your email client. We do not use a server-side form processor that stores submissions in a database.
Cookies and usage data. Our website uses cookies to understand how visitors interact with our content. This includes technical data such as your browser type, operating system, pages visited, time spent on pages, and your approximate geographic location derived from your IP address. Please refer to our Cookie Policy for full details.
Email correspondence. If you contact us directly by email, we retain records of that correspondence, including any personal information you provide within the body of your message.
Legal Basis for Processing
Under the Data Protection Act of Botswana, we process your personal data on the following lawful grounds:
Consent. Where you have explicitly agreed to the processing of your data, such as by ticking the privacy checkbox on our contact form or accepting non-essential cookies through our cookie consent mechanism.
Legitimate interests. We process certain technical data to ensure the security and proper functioning of our website. This processing is necessary for our legitimate business interests and does not override your rights and freedoms.
Pre-contractual measures. When you contact us to enquire about our services, processing your contact details is necessary to respond to your enquiry and potentially enter into a service agreement.
How We Use Your Data
We use the personal data we collect for the following purposes only:
To respond to enquiries submitted through our contact form or by email. To understand how our website is used so that we can improve its content and structure. To maintain the security and integrity of our website. We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes.
Data Sharing and Third Parties
We share data with a limited number of third-party service providers who assist us in operating our website and communicating with you. These include Google LLC (analytics and mapping services) and our email service provider. Each provider is required to handle your data in accordance with applicable data protection law. Where these providers are located outside Botswana, we ensure appropriate safeguards are in place for international data transfers.
We do not disclose personal data to law enforcement or government bodies unless required to do so by law.
Data Retention
We retain personal data for no longer than is necessary for the purposes for which it was collected. Contact form enquiries are retained for a period of twelve months, after which they are securely deleted. Website analytics data is retained in accordance with the retention settings of the analytics platform used, typically fourteen months. Email correspondence is retained for as long as there is an active or potential business relationship, and for a reasonable period thereafter.
Your Rights Under the Data Protection Act of Botswana
The Data Protection Act of Botswana grants you the following rights in relation to your personal data:
Right of access. You may request a copy of the personal data we hold about you.
Right to rectification. You may request that we correct inaccurate or incomplete personal data.
Right to erasure. In certain circumstances, you may request that we delete your personal data.
Right to object. You may object to the processing of your personal data where we rely on legitimate interests as the legal basis.
Right to withdraw consent. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
Contact
For any questions, concerns, or requests relating to this Privacy Policy or our data processing practices, please contact us at:
BaobabTech
The Hub, iTowers, CBD Plot 54368, Gaborone, Botswana
Email: [email protected]
Phone: +267 398 1902